Privacy Policy

    Last updated: March 15, 2024

    1. Introduction

    Maybury Landscaping ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

    2. Information We Collect

    Personal Information

    We may collect personal information that you voluntarily provide to us when you:

    • Request a quote or contact us through our website forms
    • Subscribe to our newsletter
    • Contact us via email, phone, or WhatsApp
    • Interact with our social media pages

    This information may include: name, email address, phone number, postal address, and project details.

    Automatically Collected Information

    When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about how you interact with our website.

    3. How We Use Your Information

    We use the information we collect to:

    • Respond to your inquiries and provide quotes for our services
    • Send you information about our services, promotions, and updates
    • Improve our website and customer service
    • Process and complete projects you have commissioned
    • Comply with legal obligations
    • Detect and prevent fraud or security issues

    4. Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

    Types of Cookies We Use:

    • Essential Cookies: Required for the website to function properly
    • Analytics Cookies: Help us understand how visitors interact with our website
    • Marketing Cookies: Used to track visitors across websites to display relevant advertisements

    5. Sharing Your Information

    We do not sell, trade, or rent your personal information to third parties. We may share your information with:

    • Service Providers: Third-party companies that help us operate our business (e.g., email service providers, payment processors)
    • Legal Requirements: When required by law or to protect our rights and safety
    • Business Transfers: In connection with any merger, sale, or acquisition of our business

    6. Data Security

    We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

    7. Your Rights (GDPR)

    If you are a resident of the European Economic Area (EEA), you have certain data protection rights, including:

    • Access: Request access to your personal data
    • Correction: Request correction of inaccurate data
    • Deletion: Request deletion of your personal data
    • Objection: Object to our processing of your personal data
    • Portability: Request transfer of your data to another organization
    • Withdrawal: Withdraw your consent at any time

    8. Data Retention

    We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

    9. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

    10. Children's Privacy

    Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

    11. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

    12. Contact Us

    If you have any questions about this Privacy Policy or our data practices, please contact us:

    Maybury Landscaping

    Email: enquiries@mayburylandscaping.co.uk

    Phone: 0800 644 0131

    Location: Edinburgh, Scotland

    13. Cookie Consent

    By using our website, you consent to our use of cookies in accordance with this Privacy Policy. You can manage your cookie preferences through your browser settings or through our cookie consent banner.